Powersports and Automotive Dealer Marketing Loyalty Solutions Generate Revenue Increase Return on Investment Sales Contact Customers Powerful Relationships Customer Management System CRM Sales Tool ATV Snowmobile Motorcycle Automotive

Marketing Loyalty Solutions Inc. provides an integrated Customer Management System "CMS" that is proven to be effective, including:

CLOSE THE SALE, MAINTAIN CONTACT, BUILD LOYALTY, GENERATE REVENUE

CMS continues to provide ROI (repeat sales, cross sell, accessory sales) and improve certification scores;

10% increase in accessory sales!
15% increase in repeat sales to previous customers!
22% increase in repeat customer service sales!
11% increase in service sales overall!

Marketing Loyalty Solutions Inc.’s Customer Management System ‘CMS’ provides superior control and accountability of the entire prospecting, sale, trade-cycle, service and customer follow-up process. The Customer Management System increases sales, profit, customer satisfaction, renewal and customer sales / service retention at dealerships throughout North America. We do this using the following tools:

Lead Management

Manage leads and routing from events, internet and your showroom
Track leads to close
Calculate closing ratios

Customer Retention

1 to 1 personalization for each customer
Increase ROI
Provide Up Sell and Cross Sell opportunities
Stay top of mind with customers

Customer Satisfaction Survey and Reporting

Understand customer perceptions
Track and Measure team performance
Develop continuous improvement processes

Myth: The cost of finding a new customer and creating a loyal customer are the same.

Fact: It costs 80% less to keep a loyal customer than to find a new one!